top of page

Indication based on Specified Commercial Transactions

house number:Rappo-Kyoto 

Distributor: Asahi Yamaguchi

Operation Supervisor: Akira Yamaguchi

Location: 64-12 Shichikuseinancho, Kita Ward, Kyoto City, Kyoto Prefecture 603-8206

​Mobile phone number: 09014852974

Contact: shizuku@rappo-kyoto.com

[Product price]

Display tax-excluded price for each product

【method of payment】

・Credit card payment (lump sum/revolving) Paypal payment

* Bank transfer is not supported, but please contact us by email.

(shizuku@rappo-kyoto.com)

[Necessary charges other than product price]

​・Consumption tax (currentlyNot required to commemorate the opening) Until the end of 2020!

​ *Starting January 1, 2021

・Shipping fee (free in Japan, 800 yen per order overseas *e-packet)

*In the case of EMS, it varies by country.

[Delivery method]

・Japan click post (mailing)

*For multiple orders, courier service (Kuroneko Yamato)

*We do not accept the designation of the delivery company.

For overseas customers, use Japan Post "e-packet"

*Depending on country circumstances, EMS and DHL are also supported.

[Delivery time]

After confirming your order by credit card or Paypal, it will be made-to-order, so there will be an order backlog.If not, it will be shipped in 3 to 5 days, depending on the product type.

・Depending on the order status, there may be a waiting time for production, so if it is more than 5 days, please refer to the website.We will post the estimated number of days until shipping.

​ *The number of days is for reference only. We do not guarantee the number of days listed.

​In the case of bank transfer, the order will be confirmed based on the transfer results.

[Correspondence of returned goods]

If the product is defective (within 3 days from the date of receipt) or the wrong delivery type, after confirming the defectWe will give you a full refund. as it isIf you use the product, we will refund the difference.

Please note that in principle we do not accept returns due to customer convenience.

[Return shipping fee]

Our shop will bear the return shipping fee due to product defects.

・In principle, we do not accept returns due to customer circumstances, but the shipping fee will be charged even if our shop consents.Customer will be responsible for the cost.

[Payment deadline]

・In the case of credit card payment or Paypal payment, at the time of order confirmation

[Order cancellation fee]

・No cancellation fee will be charged due to our convenience. We will give you a full refund.

, Even if you place an order, we may cancel it.

In the case of cancellation by the customer, the payment fee to the credit card payment company and PayPal and the refund fee will be charged.We will deduct the refund, but please note that we cannot accept cancellations at the production stage.I wish

*The commission rate is based on the operating rate of each payment company.

【Product Specifications】

Please note that specifications are subject to change without notice for performance improvement.

 

bottom of page